Management

This comprehensive and well-respected text acknowledges management as a widespread human activity, exercised by people at all levels and in all types of organisations. It combines rigour with a highly accessible presentation, integrating general and functional perspectives within a clear framework of management. The second edition has been revised and updated to incorporate the latest research. Key features: * Expands and integrates material on globalisation, environmental issues, the Internet and other 'new economy' developments such as dotcoms and call centres, making it completely up-to-date in its coverage of modern technology. * Reflects the wider interest in public sector management and the management of not-for-profit organisations such as charities and voluntary organisations. * Integrates general and functional aspects of management around a single framework of 'content-process-control', which is introduced in Chapter 1. * Recognises the more critical perspectives towards management and organisational activities, encouraging students to engage in critical analysis. * Many case studies are new and all others have been fully updated. Drawn from European, US and Japanese exam