Clinical Communication Skills for Medicine

Clinical Communication Skills for Medicine is an essential guide to the core skills for effective patient-centered communication. In the twenty years since this book was first published the teaching of these skills has developed and evolved. Today's doctors fully appreciate the importance of communicating successfully and sensitively with people receiving health care and those close to them. This practical guide to developing communication skills will be of value to students throughout their careers. The order of the chapters reflects this development, from core skills to those required to respond effectively and compassionately in challenging situations. The text includes case examples, guidelines and opportunities to encourage the reader to stop and think. The contents of the book cover: The fundamental elements of clinical communication, including skills for effectively gathering and sharing information, discussing sensitive topics and breaking bad news. Shared decision making, reflecting the rapid changes in expectations of medical care and skills for supporting patients in making decisions which are right for them. Communicating with a patient's family, children and young people, patients from different cultural backgrounds, communicating via an interpreter and communicating with patients who have a hearing impairment. Diversity in communication, including examples of communicating with patients who have a learning disability, transgender patients, and older adult patients. Communicating about medical error, emphasising the importance of doctors being honest in the face of difficult situations. This is a practical guide to learning and developing communication skills throughout medical training. The chapters range from the development of basic skills to those dealing with challenging and difficult situations. For this new edition all of the chapters have been revised and new material added. The text takes full account of the changing nature of the doctor-patient relationship and has an increased emphasis on the patient perspective. New chapters acknowledge how the student role differs to that of the doctor and discusses appropriate strategies when the tasks are different. The text incorporates new material reflecting on current topics such as supporting behavioural change, the communication of risk, and inter-professional communication. This Fourth Edition is written for medical students as well as those doctors in training who might not previously have had benefited from clinical communication teaching. In a new chapter there is guidance on how students can reflect on and evaluate their own communications. The Fourth Edition will be printed in an enhanced new two-colour design with an accompanying ebook version in StudentConsult.