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How to Suceed in the Relationship Economy

Make Data Work for You, Empathise with Customers, Grow Valuable Relationships
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How to Suceed in the Relationship Economy
How to Suceed in the Relationship Economy
Beetje gebruikt
15,10
761001383
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ISBN
9781599326498
Bindwijze
Hardcover
Taal
Engels
Uitgeverij
Advantage Media Group
Jaar van uitgifte
2017
Aantal pagina's
208

Waar gaat het over?

In our changing consumer landscape, it’s not enough to produce an outstanding product or service. To grow valuable relationships with customers, organisations must successfully bridge the gap between data and customer experience. This accessible book contains exhilarating practical examples and takes a refreshing look at how small and large businesses can harness the power of data and gain deep insights into customer needs by making a real connection, even at the kitchen table. The tools included are the key to change your organisation’s culture to focus on both human relationships and analytics and grow a healthier financial bottom line. Learn how to: •find customers willing to build a long-term relationship •invest in loyal customers without going bankrupt •understand the impact of pricing •explore the power of big data with common sense •discover deeper customer needs
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0 recensies
50% korting
3+1 actie
10,25 5,12
Patrick Mcdermott
Workflow Modeling
3+1 actie
42,75
3+1 actie
22,55
3+1 actie
6,40
50% korting
3+1 actie
10,25 5,12
Patrick Mcdermott
Workflow Modeling
3+1 actie
42,75
3+1 actie
22,55
3+1 actie
6,40